FAQs

Do you have a refund policy?

Oh yes we do. If you aren’t satisfied with your order, let us know and we will give you a refund. 


What are your ingredients? 

  1. Our Heavenly VEGAN Cookies are made of: Almond Flour, Chocolate Chunks (Organic Cocao, Unrefined Organic Coconut Sugar, Organic Fair Trade Cocoa Butter), Organic Coconut Sugar, Almond Butter, Organic Coconut Oil, Organic Flax Seeds, Filtered Water, Organic Vanilla, Grainless and, Aluminum Free Baking Powder, Sea Salt, Baking Soda, and Love
  2. Our Delectable Gluten-free (Non-Vegan) Cookies are made of: Almond Flour, Chocolate Chunks (Organic Cocao, Unrefined Organic Coconut Sugar, Organic Fair Trade Cocoa Butter), Organic Coconut Sugar, Almond Butter, Pasture Raised Butter, Pasture Raised Eggs, Organic Vanilla, Grainless and Aluminum Free Baking Powder, Sea Salt, Baking Soda, and Love

 

What is the difference between Shipping and Delivery? 

Delivery means we will hand deliver our small batch, freshly baked goodness to your door if you live in the St. Louis Metropolitan area. We deliver Mondays, Wednesdays, Fridays from 5-7pm and Saturdays from 1-3pm. 

Shipping means we ship Priority Mail, through USPS, to your home if you live outside of St. Louis. To ensure freshness, we ship Monday and Tuesdays every week if you live outside of the Midwest. If you live in the Midwest, we ship those days and Wednesdays too. 

 

What are times for deliver and shipping?

DELIVERY: For St. Louisians, we deliver in the metro area Mondays, Wednesdays, Fridays, between 5-7pm, and Saturdays from 1-3pm. If you don’t specify a time, we will deliver them to you the next delivery day after your order date.

PICK-UP: Come on over and pick up your angelic cookies from 4-6pm Monday-Friday, and Saturdays 1-3pm. And don’t forget to bring your confirmation email when you come by.

SHIPPING: Live outside of St. Louis? Great. We'll ship these babies to you Priority Mail, through USPS. The elves ship Monday and Tuesday to ensure you receive them by the weekend! If you live outside of the Midwest we ship Mondays.

 

Why do we do what we do? 

We have some crazy food restrictions in our family and found good clean food to be the answer for helping us feel better. We also love the tingly feeling of eating something delicious, like a perfectly baked chocolate chip cookie. So we decided to make the cleanest version of that that we could and share it with the world. And Clean Cookie Company was born!!

 

Other questions?

Hit up our contact page and send us a note. We'd love to talk cookie!

 

Have a delicious day!!